Shipping Policy

Shipping Policy

Shipping Rates and Methods:

United Kingdom:
– Standard Shipping (3-5 business days): £5 for orders under £120, free for orders £300 and over
– Express Shipping (1-2 business days): £10
– Next-Day Delivery (order by 3pm): £15

All UK orders are shipped via Royal Mail or similar carriers. Tracking numbers are provided for all UK orders.

International Shipping:
– Standard International Shipping (5-10 business days): £15 to EU, £20 to rest of world
– Express International Shipping (2-5 business days): £20 to EU, £25 to rest of world

– Next-Day Delivery (order by 3pm): £40

International orders are shipped via tracked global courier services. Delivery times are estimates and may vary by location.

Returns and Refunds:
– You may return most new, unopened items within 15 days of delivery for a full refund of the item cost.
– Items must be returned in their original, unused condition with all packaging and accessories.
– Shipping charges are non-refundable, but we will refund the cost of return shipping if the return is a result of our error.

Delivery Timeline:
– Standard UK Shipping orders are delivered within 3-5 business days of being dispatched.
– Express UK Shipping orders are delivered within 1-2 business days of being dispatched.
– Next-Day UK Delivery orders placed by 3pm will be dispatched the same business day.
– Standard International Shipping orders typically arrive within 5-10 business days.
– Express International Shipping orders typically arrive within 2-5 business days.

– Next-Day international Delivery orders placed by 3pm will be dispatched the same business day.

If you have any other questions about our shipping policies, please contact our customer service team at contact@salvationpharmacy.shop.

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